Last updated: January 15, 2024
1. Introduction
Shacoworkshop Photography ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our photography services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Event details (wedding dates, venue information)
- Payment information (processed securely through third-party providers)
- Photographs and images taken during our services
- Communications between you and us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Website usage data (pages visited, time spent, referring sites)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our photography services
- Process bookings and payments
- Communicate with you about your sessions
- Send marketing communications (with your consent)
- Maintain and improve our website
- Comply with legal obligations
- Create and share portfolio content (with your permission)
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service providers who assist in our operations (e.g., payment processors, cloud storage)
- Professional partners (e.g., second photographers, print labs) as necessary to provide services
- Law enforcement or regulatory bodies when required by law
- With your explicit consent for portfolio or marketing purposes
5. Photography and Image Rights
As part of our services, we create photographic works. Unless otherwise agreed in writing:
- We retain copyright to all images we create
- You receive a license to use images for personal, non-commercial purposes
- We may use images for portfolio, marketing, and promotional purposes
- You may opt-out of portfolio usage by notifying us in writing
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure SSL encryption for data transmission
- Password-protected client galleries
- Regular security updates and monitoring
- Limited access to personal information by staff
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Essential cookies are necessary for website functionality, while optional cookies help us understand usage and improve our services.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
We photograph minors only with parental consent. We do not knowingly collect personal information from children under 13 through our website. Parents may contact us to request removal of any inadvertently collected information.
11. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Typically:
- Client records: 7 years for tax and legal purposes
- Photographs: Indefinitely, unless deletion requested
- Marketing contacts: Until consent withdrawn
12. International Transfers
Your information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@shacoworkshop.com
- Phone: 023 8000 0000
- Address: Shacoworkshop Photography, Southampton, Hampshire, UK
15. Complaints
If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.